Terms of use

CTIN Ltd. Internet Service Regulations


§1. General Provisions

  1. The Company’s internet services aim to enable Users to browse and search for Clinical Trials and to apply to participate in Clinical Trials.
  2. The Service is not intended to replace professional medical advice, but to serve as a source of information to help Users make informed decisions about their health and treatment, especially regarding recruitment for clinical trials.
  3. The use of the basic functions of the Service is free for Users. The Company reserves the right to introduce paid features in the future.
  4. The Service Operator undertakes to use reliable sources of information to provide Users with the most current content possible.
  5. The Service does not provide individual medical advice, nor does it replace a doctor’s visit. The information contained in the Service is general in nature and should not be treated as a substitute for professional medical advice.
  6. Definitions:
  1. Company – CTIN Ltd, based in Dublin (Republic of Ireland), Barrow St., Dublin 4, D04 TR29, Ireland 
  2. Service – includes the internet services at the following addresses: https://clinicaltrials.eu, https://essaiscliniques.fr, https://klinischestudien.de, https://klinischestudien.at https://ensayosclinicos.es, https://studi.clinici.it, https://badaniakliniczne.pl along with all subpages of these services.
  3. Regulations – these regulations. 
  4. User – a natural person, having full capacity to perform legal actions, who uses the Service.
  5. Candidate – User who has submitted an application for a Clinical Trial or on whose behalf an application for a Clinical Trial has been submitted.
  6. Clinical Trial – a clinical trial within the meaning of European Union law, in particular Regulation of the European Parliament and Council No. 536/2014 and any amending acts, information about which has been published in the Service in a separate Clinical Trial card
  7. Professional – means a User, practicing the profession of a doctor, dentist, nurse, midwife or other medical profession
  8. Sponsor – sponsor of a clinical trial within the meaning of European Union law, in particular Regulation of the European Parliament and Council No. 536/2014 and any amending acts 
  9. Internet Service – a service provided electronically consisting of sending and receiving data via public IT systems at the individual request of the service recipient  – User, without the simultaneous physical presence of the parties.
  1. The Service Operator is the Company.
  2.  The rights and obligations of the User and the rules of using the Service are specified in the Regulations.
  3. Further dissemination of content (texts, photos, videos) published in the Service without obtaining prior, documented consent from the Company is prohibited.
  4. The Company reserves the right to charge fees for any services provided within the Service. 

§2. Rules and conditions of using the Service

  1. The User has the right to use the Service in accordance with its purpose, observing the provisions of the Regulations.
  2. The Company reserves the right to temporarily or permanently restrict the User’s access in case of violation of the law or the provisions of the Regulations.
  3. In order to use the Service, you must have access to the Internet.
  4. The User is prohibited from posting, sharing, or disseminating illegal content, including content contrary to the law, as well as using the Service in any other way that will violate the law (Illegal Activity). 

Illegal Activity includes in particular:

  1. posting content promoting violence, hatred, discrimination or other forms of intolerance,
  2. unauthorized sharing of copyrighted content,
  3. publishing personal data of other Users without their consent,
  4. spreading viruses, malware, spam or other harmful content,
  5. other legally prohibited actions.
  1. The User undertakes to use the Service in a reasonable manner, bearing in mind that the best source of professional medical advice is contact with a Professional.
  2. The User may browse the content containing information about Clinical Trials and use the Clinical Trials search engine.
  3. The User may also:
  1. use the functionalities provided by the Service,
  2. report problems with the Service and abuses, as well as contact the Service Operator in other matters.
  1. Access to some services, functionalities, and content within the Service may depend on the User’s explicit consent to the processing of the User’s personal data by the Company (Article 6(1)(a) of Regulation 679/2016, known as GDPR), as well as other consents related to sending marketing content to the User. The Company informs that in such cases, failure to express consent to the processing of the User’s personal data, and in particular cases also other consents to send marketing content, will prevent the use of a given service or functionality or access to content.
  2. Access to some services, functionalities, and content within the Service may depend on the User’s explicit consent to the processing of the User’s health data by the Company (Article 9(2)(a) of Regulation 679/2016, known as GDPR). The Company informs that in such cases, failure to express consent to the processing of the User’s health data will prevent the use of a given service or functionality or access to content.
  3. The Company reserves the right to temporarily suspend the operation of the Service or certain functionalities or services in connection with the modernization or reconstruction of the Service or maintenance work on the IT system. 
  4. The Company is not responsible for interruptions in the operation of the Service resulting from reasons beyond its control, in particular constituting force majeure (fires, floods, natural or meteorological disasters, etc.). 

§3. General provisions concerning the provision of Internet Services

  1. The contract for the provision of Internet Services is concluded by using the Service, as well as in other special cases when using a specific service or functionality of the Service.
  2. The conclusion of a contract for the provision of Internet Services involves expressing consent to all the terms of this Regulation without the need to make additional declarations for this purpose. Contracts for the provision of Internet Services in other areas are related to the use of specific functionalities and services available on the Service. The User undertakes to comply with the Regulations.
  3. When concluding a contract for the provision of Internet Services, the User may be required to confirm the authenticity of the data provided.
  4. In the event of withdrawal of consent to any of the terms of the Regulations, the User is obliged to immediately stop using the Service. Consent cannot be withdrawn retrospectively, under any condition, subject to, or with a reservation of time.
  5. The content provided within the Services is made available by the Company immediately after being ordered by the User, i.e. before the deadline for withdrawing from the contract, to which the User agrees. Therefore, the User does not have the right to withdraw from the contract for the provision of specific services and the delivery or provision of content within the Services, except in cases specified in the Regulations.
  6. The User has the right to withdraw from the services referred to in §5 and §6 of the Regulations within 14 days of sending the appropriate form. To do this, the User writes a message about resigning from the service to the address: contact@ctin.eu.
  7. The User may resign from the services referred to in §4 and §5 of the Regulations at any time by sending a message about resigning from the service to the address: contact@ctin.eu. Resignation is considered as termination of the contract with a notice period of 14 days.

§4. Rules for submitting applications to Clinical Trials

  1. The User can apply to participate in Clinical Trials individually. For this purpose, the User provides their personal data or the personal data of the Candidate, if it is a third party, and the relevant (required) personal health data of the Candidate.
  2. The User can submit an application to participate in a Clinical Trial on behalf of a person for whom they are the legal guardian.
  3. A Professional can submit an application to participate in a Clinical Trial on behalf of their patient.
  4. If a Professional submits an application for a Clinical Trial, they are obliged to verify the patient’s health status with the Clinical Trial for which they are submitting an application on behalf of the patient. In addition, the Professional is obliged to have all patient consents required by law, provide the patient with all information required by law and medical practice, and also ensure that the Company will not be liable for any harm or damage related to the submission of an application for a Clinical Trial, the patient’s participation in a Clinical Trial and other situations related to the patient’s participation in a Clinical Trial.
  5. For a Professional to submit applications for Clinical Trials, it is necessary for the Company to process the Candidate’s personal health data based on Art. 9(2)(h) of Regulation 679/2016, i.e. for the purposes of health prevention or occupational medicine, to assess the employee’s ability to work, medical diagnosis, provision of health care or social security, treatment or management of health care or social security systems and services based on Union law or the law of a member state or in accordance with a contract with a health service worker, and is carried out under the responsibility of this Professional.
  6. Submission of an application for a Clinical Trial by the User on their own behalf or on behalf of a person under their legal care is dependent on the User expressly consenting to the Company processing the Candidate’s personal health data (Art. 9(2)(a) of Regulation 679/2016). The Company informs that in such cases, failure to express consent to the processing of the Candidate’s personal health data will prevent the use of a given service or functionality or access to content.
  7. Each recruitment to a Clinical Trial is based on unique qualification criteria. It may happen that the Candidate does not qualify for the Clinical Trial for which they submitted an application.
  8. The Operator may send the Candidate suggestions for other Clinical Trials whose qualification criteria the Candidate may meet.
  9. Sending an application to a Clinical Trial does not guarantee qualification to participate in the Clinical Trial.
  10. The Operator declares that they do not conduct a substantive assessment of the Candidates’ qualifications for the Clinical Trial.
  11. The Operator declares that they are not responsible for considering the applications of Candidates, contacting Candidates qualified for Clinical Trials, and for providing reminders about scheduled meetings.
  12. The Operator may offer Users tools to facilitate communication between the User and the entity conducting the Clinical Trial.


§5. Subscription to the therapeutic area newsletter

  1. The user can subscribe to the newsletter within the therapeutic area.
  2. The newsletter within the therapeutic area means that the Company will send to the email address provided by the User information about Clinical Trials related to a specific therapeutic area, along with a link to the Clinical Trial profile.
  3. Subscription to the newsletter within the therapeutic area is also available to Professionals.
  4. To subscribe to the newsletter within the therapeutic area, it is necessary to fill out a form and provide the required personal data and express the appropriate consents.
  5. The Company does not guarantee that in connection with the provision of the newsletter service within the therapeutic area for the User, the User will receive information about each Clinical Trial in a given therapeutic area.
  6. The Company declares that in connection with the provision of the newsletter service within the therapeutic area for the User, the Company does not guarantee qualification for participation in a Clinical Trial.
  7. The Company may ask the User to update the subscription to the newsletter within the therapeutic area, but no more often than every 3 months.
  8. The Operator declares that it does not conduct a substantive assessment of Candidates’ qualifications for a Clinical Trial.
  9. The Operator declares that it is not responsible for considering the applications of Candidates, contacting Candidates qualified for Clinical Trials, and for providing reminders of scheduled meetings.
  10. The Operator may offer Users tools to facilitate communication between the User and the entity conducting the Clinical Trial.

§6. Liability

  1. The information contained in the Service is provided as is, and the User confirms that they will use the Service at their own risk. To the fullest extent permitted by applicable law, the Company excludes all warranties of any kind, including but not limited to all express warranties, statutory warranties, and all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Unless specific laws that cannot be excluded provide otherwise, the only and exclusive legal remedy available to the User in connection with the use of the Service and Internet Services will be to cease using the Service and to withdraw from the Internet Services, in accordance with the Regulations.
  2. Under no circumstances will the Company be liable for any direct, indirect, incidental, consequential (including damages related to loss of business opportunities, loss of profits, legal proceedings or similar damages of this kind), special, punitive or sanction damages, or any other damages, regardless of the legal system or legal doctrine, arising from the Service or Internet Services or otherwise related to the Company’s activities, unless the law absolutely requiring its application requires otherwise. Unless specific laws that cannot be excluded provide otherwise, the only and exclusive legal remedy available to the User in connection with the use of the Service and Internet Services will be to cease using the Service and to withdraw from the Internet Services, in accordance with the Regulations.
  3. The Company is not responsible for the User’s health. The Company is also not responsible for any unwanted health effect resulting from a Clinical Trial.
  4. The User is fully responsible for breaking the law or damage caused by their actions in connection with the use of services, functionalities, and content provided in the Service.
  5. The Company expressly reserves that the use of the Service and the Internet Services provided within it is at the User’s sole risk.
  6. The Company does not provide any guarantee of the proper functioning of the Service in whole or in part.
  7. If the Company receives an official notification or obtains reliable information about the unlawful nature of the stored data provided by the User and prevents access to this data, the Company is not liable to this User for damage resulting from preventing access to this data.
  8. In relation to entities other than consumers, the Company is only liable for damages caused by the Company’s exclusive intentional fault. The Company’s liability for lost profits is excluded.
  9. The Company is not responsible for the accuracy of data in the results of internet search engines or internet maps.
  10. The Company reserves the right to report any actions contrary to the law to the appropriate state authorities. 

§7. Procedure for lodging reservations and complaints procedure

  1. The Company will make every effort to ensure the proper operation of the Service and provide assistance in resolving problems related to its operation within a reasonable range.
  2. Reservations, as well as comments, suggestions, and website errors can be reported by writing to the following e-mail address: contact@ctin.eu.
  3. Responses to notifications will be sent to the User’s e-mail address, which was used to contact the Service operator.
  4. The User may lodge reservations to the Clinical Trial, of which he is a Sponsor. In this case, he establishes a separate paid business legal relationship with the Company, within which he confirms the content of the Clinical Trial profile and ensures and guarantees its compliance with the actual state. In this respect, all Company’s liability is excluded.
  5. Disruptions in the operation of the Service and other problems can be complained about by the User within 21 days from the date of the event, by reporting to the address: contact@ctin.eu.
  6. The complaint is considered within 21 days from the date of its submission. If this deadline cannot be met, the Company will notify before its expiry about the reasons for the delay and set a new deadline.
  7. The Company reserves the right to leave complaints unrecognized if they result from ignorance of this Regulation, the Service’s privacy policy, or legal provisions. Complaints containing vulgar or offensive content towards the Company will not be considered.

§8. Final provisions

  1. The Company reserves the right to unilaterally change the Regulations, especially in the event of a change in the functionality of the Service, a change in the way the Company operates, a change in the Service operator, or a change in legal regulations.
  2. The User and the Professional are responsible for providing an e-mail address to which they do not have access, especially an incorrect address or one belonging to another entity, and the consequences resulting from this fact in the form of not receiving the notification specified in paragraph 2.
  3. If the User is not a consumer within the meaning of European Union law, the law applicable to these Regulations and for service contracts is Polish law.
  4. The Professional, by registering, confirms that he knows that under the law, in the scope of his business or professional activity, he does not have the status of a consumer in relation to the Company.
  5. If any provision of the Regulations is found by any court to be unenforceable or invalid, such provision will be limited or excluded to the minimum necessary extent in such a way that the rest of the Regulations remain in force.
  6. The Regulations (together with the Privacy Policy) constitute the entire agreement between the User and the Company in connection with the User’s use of the Service and Internet Services.
    The competent court to resolve disputes arising from legal relations related to the use of the Service, in the case of disputes with Users who are not consumers within the meaning of European Union law, is the court competent for the capital city of Warsaw in the Republic of Poland. The User who is a consumer has the opportunity to use the ODR online platform, available at: http://ec.europa.eu/consumers/odr/.