What happens after you submit your request?
A clear, step-by-step look at the journey your request takes – so you know exactly what to expect, and feel confident every step of the way.
Jump to FAQ →Your request, step by step
From the moment you press submit to the first conversation with a research site
- 01
Request received
After you submit the form, we receive your request together with the contact details you provided. Nothing else is needed from you at this stage.
- 02
Contact from our team
Within a few days, our team will contact you by email. In most cases, we will ask you to confirm:
- which clinical trial your request relates to
- the location where you would be able to participate in the trial
- 03
Contact with research sites
After speaking with you, we forward your request to the appropriate research sites conducting the clinical trial.
- 04
Sharing your contact details
If a research site confirms that it is still recruiting participants, we share the contact details you provided in the form with that site – so they can reach out to you directly.
- 05
Contact from the research site
The research site conducting the trial may then get in touch with you:
- By phone
- By email
During this contact, you may receive detailed information about the trial and, if applicable, an invitation for an initial visit to assess whether you may qualify for the trial.
- 06
Updates on the progress
Throughout the process, we keep you informed by email – including a clear notification when your contact details are about to be shared with a research site. You are never left wondering where things stand.
Important to know
The site decides eligibility
The decision about eligibility for a clinical trial is always made by the research site conducting the trial and the physicians responsible for it – never by us.
We keep things smooth
We do our best to ensure the entire process runs as smoothly as possible – and that you are clearly informed about each and every step along the way.
Existing partners are faster
If we already cooperate with a particular research site, forwarding your details may be quicker – the site is already verified and we hold up-to-date contacts for its team.
Frequently asked questions
The questions patients ask us most often
After submitting the form, your request is sent to our team. Within a few days, we will contact you by email to confirm the details of your request – such as the clinical trial you are interested in and the possible location where you could participate.
Next, we contact the research sites conducting the clinical trial. If a site confirms that it is still able to accept new patients, we share the contact details provided in the form so that the site can contact you directly and provide further information about the trial.
A detailed description of the entire process can be found above on this page.
As an online platform, we do not collect or review patients’ medical documentation. We therefore kindly ask that you do not send us any medical records.
Using our search engine, you can find clinical trials based on disease and location. When selecting a trial, we recommend carefully reviewing its description, especially:
The final decision about eligibility is always made by the physician at the research site conducting the trial, based on the patient’s medical records and health assessment. We also recommend consulting your treating physician, who knows your medical history and can help determine which trial may be most appropriate for you.
Yes, this is possible. On our platform, patients can apply for clinical trials conducted in different countries.
However, please note that some research sites may only accept patients who are citizens of a particular country or who have local health insurance. In some cases, participation by patients from another country may be difficult or not possible due to organizational factors – such as trial logistics, availability of documents (e.g., informed consent forms) in the appropriate language, or the ability to communicate effectively with the medical staff.
Detailed information about participation and any requirements will be provided after contact with the research site conducting the trial or with the sponsor.
Participation in a clinical trial is free of charge for patients. You do not have to cover costs related to the trial, such as diagnostic tests, trial visits, or the investigational medication.
In some trials, the sponsor may also cover additional costs related to participation, such as travel expenses to the research site. However, these rules may vary depending on the specific trial.
Detailed information about possible reimbursements and the organisation of trial visits will be provided by the research site conducting the clinical trial.
In some clinical trials, the sponsor may cover or reimburse costs related to participation in the trial, such as travel to the research site and sometimes accommodation.
However, this depends on the specific trial and its organisation – not all trials provide reimbursement for such expenses. Detailed information about possible reimbursement of travel or accommodation costs will be provided by the research site during contact with the patient.
We try to contact you as soon as possible after receiving your request. Due to the increasing number of submissions, response times may occasionally be longer, but in most cases you will receive an email from us within a few days.
After contacting you, we reach out to the research sites conducting the clinical trial. The waiting time for their response may vary, and unfortunately we do not have direct control over it.
We make every effort to ensure the process runs as smoothly as possible and, if necessary, we follow up with the sites to help facilitate contact as quickly as possible.
Yes, you may express interest in participating in more than one clinical trial.
However, we recommend carefully reviewing the trial description, especially the criteria in “Who can participate in the trial?” and “Who cannot participate in the trial?”. Not every trial related to a particular condition will be suitable for every patient.
Consulting your treating physician may also help when choosing a trial. We also recommend paying attention to the location of research sites and the recruitment status of the trial.
Information about the recruitment status can be found on the page of each clinical trial.
However, please note that the recruitment status may change. Sometimes, after contacting a research site, it may turn out that recruitment has already ended or, conversely, has just started. We make every effort to update recruitment status information as quickly as possible.
In many cases, knowledge of the local language used in the clinical trial may be necessary. This is partly due to the need for effective communication with medical staff and the requirement to review trial-related documents, such as the informed consent form, which may not always be available in multiple languages.
The possibility of participation for patients who do not speak the local language depends on the specific trial, its sponsor, and the research site conducting it. Detailed information in this regard can be provided by the research site conducting the trial.
Not always. This depends on the requirements of the specific trial and the policies of the research site conducting the clinical trial.
In some cases, the site may require the patient to have health insurance valid in the country where the trial is conducted.
We care about the security of the data provided by users of our website. The rules regarding the processing of personal data and information about privacy protection are described in our Privacy Policy.
We encourage you to review this document: Privacy Policy →
No. Our platform is not a research site conducting clinical trials. We are an informational platform that helps patients find clinical trials and connect with research sites that are recruiting participants.
Clinical trials are conducted by specialised medical institutions such as hospitals, clinics, or clinical research sites. These are the places where physicians and research teams conduct trials and make decisions about patient eligibility.
The decision about whether a patient qualifies for a clinical trial is always made by the physician and research team at the site conducting the trial.
This decision is based on a detailed evaluation of the patient’s health condition, medical records, and the inclusion and exclusion criteria defined in the trial protocol. The medical team may invite the patient to an initial screening visit, during which additional tests may be performed and eligibility is assessed.
The time required to receive information about possible participation may vary depending on the trial and the research site conducting recruitment.
After contact with the research site, the physician and research team assess the possibility of qualification. This often requires additional communication with the patient, review of medical records, or an invitation to a screening visit.
Please note that after your contact details are shared with the research site, further communication takes place directly between the patient and the site. We do not have influence over the speed of this communication or the timing of the qualification decision.
The best way to indicate your preferred location is by replying to the email we send after receiving your request.
